Author Archives: Paige Franzluebbers

Accepting new clients ages 5 and older for medication management services!

Immediate openings available for telehealth and in person appointments, including evening hours.

Wenjing (Wendy) Cao is a board certified psychiatric mental health nurse practitioner who offers medication management services to children and adults. Wendy received her BS in nursing from the Ohio State University and later earned her master’s degree as a psychiatric mental health nurse practitioner from the University of Louisville. She has experience in both inpatient and outpatient mental health settings including working with veterans, treating persistent mental health conditions and comorbidity of medical illness. Wendy treats clients with varying diagnoses including anxiety, bipolar, and depressive disorders, ADHD, psychosis, PTSD, schizophrenia, substance use disorders and more.

Wendy accepts the following insurance coverage: Aetna, BCBS, Cigna, Health Partners Universal, Medica, Medicare, Midlands Choice, Optum, UBH, UHC, UMR, Unity Point Health Partners and offers self-pay.

https://secureform.luxsci.com/forms/18045/11426/Cxh3/form.html

Click on the button above to begin the intake process.

 

On #givingtuesday, we give thanks for you!

You made a difference for one child.

Emily came to Des Moines Pastoral Counseling Center’s Children Overcoming Obstacles of Life (C.O.O.L.) program when she was five years old. She had a difficult time focusing in school and making friends.

Thanks to you, children like Emily are provided with tools to manage her learning and get along with her classmates.

Your support for Emily says everything there is to know about your generous and caring heart. Thank you for your willingness to join in our shared mission to bring hope and healing to people of all ages through counseling and education.DonateNow

Thank you for supporting the Des Moines Pastoral Counseling Center!

 

Did you know?

  • 600 children and teens plus their families are served annually through the Des Moines Pastoral Counseling Center’s specialized services called C.O.O.L. (Children Overcoming the Obstacles of Life).
  • The Center is a non profit organization serving more than 4,000 individuals annually through counseling and education — including psychiatry, psychological testing, renewal programs, Mindfulness Based Stress Reduction (MBSR) and other services.
  • The Center is one of few mental health providers in Central Iowa who serves people from all walks of life, including those from low-income households who are uninsured or underinsured.
  • 40 percent of the Center’s services are subsidized, with thanks to a generous base of community support.

Please join us in welcoming our newest Marketing and Communications Manager, Shannon Schott!

Shannon earned her undergraduate degree from the College of Saint Benedict in Minnesota with a double major in Peace and Conflict Studies and Theology. She began her career in the behavioral health field as a Prevention Specialist addressing substance use and addiction in central Iowa. She later led a local prevention education initiative focused on commercial sexual exploitation of youth. Most recently, Shannon served as the Program Director at a local organization providing direct services to adult survivors of commercial sexual exploitation. Shannon is currently pursuing her Master’s of Science in Clinical Mental Health Counseling at Drake University. She is passionate about storytelling and holistic approaches to healing.

Welcome, Shannon! We are so excited to have you join our team!

11/4/2021 Why Get Vaccinated?

Why Get Vaccinated?

James E. Hayes, D. Min., M. Div., Executive Director, Des Moines Pastoral Counseling Center

Help us to help those we serve. Get vaccinated!

Covid vaccinations continue to be in the news as we work together to face the challenges of this ongoing pandemic. We understand there are many sides to this issue, but we join with other health care organizations and public health experts to enjoin all those eligible to please get vaccinated. We have been fortunate at the Center as we have been able to carry on many of our services throughout this pandemic. We have also had to endure reduced services at times when we have had to work through mitigation strategies and contact tracing when there have been positive cases in our midst. Those mitigation strategies are necessary to keep our staff and clients safe, but they also expend energy and reduce efficiency so that we’re not able to help as many people as we might otherwise. Raising vaccination numbers will help us to help those we serve.

We are joining other health care professionals in encouraging everyone eligible to get vaccinated. We thank the medical colleagues from our community for the following videos and web sites. They are universal in their encouragement to vaccinate so that we can keep people safe and get back to leading lives that flourish.

Video from McFarland Clinic

https://youtu.be/JgS3IxjmIXM

Here are web sites from other local clinics and providers::

https://www.unitypoint.org/desmoines/covid-19-vaccine.aspx

https://www.iowaclinic.com/coronavirus/vaccine/

https://www.mercyone.org/health-and-wellness/health-answers/covid-19-what-you-need-to-know/covid-19-vaccine/

If you’re wondering about whether you’re eligible for a booster, please refer to CDC and Iowa Department of Public Health web sites. Please know that mental health issues are among the reasons that people are eligible to receive their booster shot.

https://www.cdc.gov/coronavirus/2019-ncov/hcp/clinical-care/underlyingconditions.html

Help us to help those we serve. Get vaccinated!

Thank you!

August 2021 Staff Highlight: Alicia Krpan, L.M.H.C.

Alicia Krpan, L.M.H.C.

What do you like best about working at the Center?

I like the people that I work with and the collegiality we have developed through the years.

What is your favorite thing to do when you’re not at work?

I love to cook, read, travel, and going on unplanned adventures with my family.

 

What is your favorite color?

Purple

What is your favorite quote?

In the long run, where we put our attention is central to a sense of meaning and purpose.

July 2021 Staff Highlight: Emily Lovell, Administrative Assistant

Emily Lovell, Administrative Assistant

What do you like best about working at the Center?

My favorite thing about working at DMPCC is the friendly and kind environment. I appreciate the genuine interactions I have with others, making the atmosphere very delightful. It makes me feel good to be a part of a team that supports one another!

What is your favorite thing to do when you’re not at work?

I really enjoy getting in touch with my creative side. I have been working on many projects. I like to spend time painting, crafting polymer clay earrings, and painting fun designs on thrifted clothing. I also love spending time outside. I often find myself at Greenwood Park in Des Moines appreciating the wildflowers and walking on the trails.

What is your favorite color?

I have many favorite colors and it is always changing. I tend to go through “color phases” and surround myself with my favorite color at that time. At the moment, I am very fond of lilac purple.

 What is your favorite quote?

I’ve always been fond of the quote; “It is what it is”.  This helps me to accept experiences as they are and be able to go with the flow!

Receptionist

The Des Moines Pastoral Counseling Center is seeking a qualified receptionist to join our team. The ideal candidate is reliable, well organized, able to multi-task and pay close attention to detail. Responsibilities include handling front office reception and administrative duties including, but not limited to, greeting guests, checking clients in and out, answering telephones, scheduling appointments, data entry and sorting mail.

Experience and educational requirements: The ideal candidate will have a high school education, two or more years of office experience, advanced telephone and computer skills including email, internet and MS Office. Preference will be given to applicants with scheduling and front desk experience, such as in a medical office. Knowledge of insurance company practices such as deductible, co-ins, authorizations is a plus. Experience with Salesforce a plus. Bilingual skills a plus.

Benefits: Competitive hourly wage, individual health insurance, and paid holiday, vacation, and sick leave. Collegial working environment. Training provided.

Des Moines Pastoral Counseling Center is a nonprofit, nonsectarian organization offering a broad range of mental health services, serving 4,000 individuals annually including 700 children. Although best known for its 49 years of quality, professional mental health therapy, the Center provides multi-faceted services, programs and classes:

  • Counseling, including specialized services for children and adolescents
  • Psychological testing and assessment
  • Psychiatric consultation and care
  • Training for clinical professionals
  • Leadership and spiritual life programming
  • Conflict transformation and strategic planning services for congregations, nonprofits and businesses

To apply, please send a letter of interest and resume to: Penny Heiss, Office Manager, Des Moines Pastoral Counseling Center, 8553 Urbandale Ave., Urbandale, IA 50322, or email pheiss@dmpcc.org.

For more information about the Center, click here.

Adult and Family Therapist

The Des Moines Pastoral Counseling Center, a well-established nonprofit organization, is seeking a full-time licensed counselor to join our team of multi-disciplinary clinicians, who are committed to a mind/body/spirit therapeutic approach. We are seeking a licensed psychologist, social worker, mental health counselor, or marriage and family counselor, experienced in working with adults, couples and families. Computer proficiency is required.

Please send a letter of interest and resume to:
Kelli Hill, Ph.D., Director of Clinical Services, Des Moines Pastoral Counseling Center, 8553 Urbandale Ave., Urbandale, IA 50322, or email khill@dmpcc.org.

For more information about the Center, click here.

Psychiatry

The Des Moines Pastoral Counseling Center, a well-established nonprofit organization, is seeking a psychiatrist, physician assistant, or nurse practitioner to join our team of multi-disciplinary clinicians who are committed to a mind/body/spirit therapeutic approach. The mission of the Center is to bring understanding, hope and healing to people of all ages through counseling and education. We are seeking a psychiatrist, physician assistant, or nurse practitioner to provide general psychiatry care to patients of all ages including children, adolescents, adults and elders. The Center offers work-life balance including flexible hours and schedule with no call and no weekends. Seeking an organized, self – directed individual who understands and embraces our Center’s mission and values participation in our collaborative care approach.

Please send a letter of interest and vita to Kelli Hill, Ph.D., Director of Clinical Services, Des Moines Pastoral Counseling Center 8553 Urbandale Avenue, Urbandale, IA 50322 or email khill@dmpcc.org.

The Des Moines Pastoral Counseling Center is a nonprofit, nonsectarian organization offering a broad range of mental health services, serving more than 4,000 individuals in annually, including 645 children plus their families. The Center’s team of 30 multidisciplinary clinicians provide a variety of key services including:

• Counseling, including specialized services for children and adolescents
• Psychiatry (medication management)
• Psychological testing and assessment
• Clinical Training
• Community Education such as Mindfulness Based Stress Reduction
• Holistic approaches
• Spiritual direction
• Leadership and spiritual life programming

For more information about the Center, click here

Insurance Coordinator

The Des Moines Pastoral Counseling Center is seeking an Insurance Coordinator to be responsible for processing insurance claims and related accounts receivable activities. The qualified candidate must be experienced in medical/mental health billing, have extensive knowledge of insurance company practices and coding rules, be dependable, self-motivated and detail orientated. The primary duties of this position are to resolve denials, work rejections, and obtain benefits. There will be other duties assigned as needed. Only applicants with insurance experience will be contacted. Please send a cover letter along with your resume.

Responsibilities

  • Verify client’s insurance coverage and obtain appropriate benefits for services.
  • Work closely with third party payers to resolve denials, rejections and keep outstanding claims to a minimum.
  • Process insurance claims.
  • Assist clients with any billing/ insurance questions or accounts receivable balances.
  • Daily posting of client/ insurance payments.
  • Various other duties as needed.

Requirements

  • High school education, with some college preferred.
  • 2+ years of experience with medical insurance billing, ICD-10, CPT coding.
  • Advanced computer skills. Knowledge of Microsoft office.

Benefits: Competitive hourly wage at $15.00-$17.00 per hour, individual health insurance, and paid holiday, vacation, and sick leave. Collegial working environment. Training provided. Job Type: Full-time

Please send a letter of interest and resume to: Penny Heiss, Office Manager, Des Moines Pastoral Counseling Center, 8553 Urbandale Ave., Urbandale, IA 50322, or email pheiss@dmpcc.org.

For more information about the Center, click here.

Des Moines Pastoral Counseling Center is a nonprofit, nonsectarian organization offering a broad range of mental health services, serving more than 4,000 individuals annually including 700 children. Although best known for its 48 years of quality, professional mental health therapy, the Center provides multi-faceted services, programs and classes through 30 multi-disciplinary clinicians. Due to the COVID-19 pandemic, the Center has implemented a robust telehealth service delivery system. Key services include:

  • Counseling, including specialized services for children and adolescents
  • Psychological testing and assessment
  • Psychiatric consultation and care (medication management)
  • Spiritual Direction
  • Training for clinical professionals
  • Leadership and spiritual life programming
  • Career Counseling

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place