To make an appointment at the Des Moines Pastoral Counseling Center, call (515) 274-4006 between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. Explain to the receptionist that you would like to set up an appointment with a counselor. She will ask you several questions to determine how best to address your reasons for seeking professional counseling. The receptionist will also want to know what time of day you are able to come to the Center for counseling.
When an appointment has been scheduled, an email will be sent to you with a link to set up an account in our Patient Portal. Our initial forms can be accessed there, printed, filled out by you, and brought to your first appointment.
If a computer is not available to you, another option would be to come 20 minutes early to the first appointment and fill out the forms in our office.
In either case, when you arrive for your appointment, you will need to have a form of identification (commonly a driver’s license) to be copied by our receptionist. We will also need a copy of an insurance card if you are using insurance to help pay for your counseling. Then you will meet with your counselor.