To make an appointment at the Des Moines Pastoral Counseling Center, call (515) 274-4006 between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. Explain to the receptionist that you would like to set up an appointment with a counselor. She will ask you several questions to determine how best to address your reasons for seeking professional counseling. The receptionist will also want to know what time of day you are able to come to the Center for counseling.
The receptionist will ask if you plan to use health insurance to partially cover the cost of counseling. If you do not have insurance, she will explain our sliding scale for payment. The receptionist will then tell you the date and time of your first appointment, your counselor’s name, and she will give you directions to our office. The entire process usually takes about five minutes.
When an appointment has been scheduled, an email will be sent to you with a link to set up an account in our Patient Portal. Our initial forms can be accessed there, printed, filled out by you, and brought to your first appointment.